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Dedicated Server Forums / General / General Discussion / Companies with Good Support
Posted:  28 Aug 2008 19:51
What hosting companies out there are known for their high level of support?  Are there any you can personally recommend?
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Posted:  01 Sep 2008 10:35
Not at this time, unfortunately.  There are many hosting companies out there, but I don't know that any of a particularly wonderful reputation as far as customer service or technical support.
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Posted:  02 Sep 2008 00:22
I have dealt with so many companies by now that I have to agree with you too, I guess I just wanted to see if anyone had a particularly good experience with one company.
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Posted:  06 Sep 2008 19:23
Sorry,i too don't have knowledge about it.
Posted:  18 Oct 2009 00:19
my host use a very fast support, only 15 minutes
Posted:  19 Oct 2009 14:53
Hi !
I think you would have to decide which company to choose on the basis of your needs but make sure the hosting company provides 24/7 support via multiple methods like email, chat, phone, and support tickets.

For in-depth support needs, those methods are better than using a forum. However, a forum is still very useful because it provides a public venue where customers can interact with the host and with other customers in ways that aren't available in other support methods. A forum is used more as a way to build relationships with the customers rather than for support purposes.

Regards
Walter Burke
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